Returns & Exchanges
At Ultra PRO International, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Our streamlined process ensures that if your new look isn't a perfect fit, you can exchange or return it with ease.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all garment tags remain attached and the clothing is in its original, unworn condition.
Affix the Label
Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your return parcel.
Ship and Track
Drop off your package at any authorized carrier location; once our warehouse receives and inspects the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing